S-2.3, r. 2 - Regulation respecting standards, specifications and quality criteria applicable to 9-1-1 emergency centres and to certain secondary emergency call centres

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19. The emergency plan in the event of a disaster of a 9-1-1 emergency centre must contain
(1)  the procedures to follow according to the emergency situation, including an evacuation procedure and containment measures;
(2)  the contact information of the emergency responders of the municipality where it is located;
(3)  the instructions relating to the implementation and execution of the plan for the persons in charge and staff members;
(4)  the location of portable fire extinguishers and other fire protection equipment;
(5)  evacuation routes to outside meeting places; and
(6)  the emergency procedure applicable to its backup centre.
The centre must inform all staff members of the content of the plan and carry out exercises, twice a year, to test its application.
O.C. 1042-2010, s. 19.